Refund policy

Return & Refund Policy

 

We want you to love your new eyewear. If something isn't right, here's how our returns work.

 

Return window

Sunglasses, eyeglasses, and non-prescription (zero power) contact lenses can be returned for a refund within 7 days of delivery.

 

Condition of returned items

To qualify for a refund, the exact item you received must be sent back to us in unbroken, undamaged, and unused condition. Items that show signs of wear, damage, or are not the original piece sent will not be eligible for a refund.

 

How to start a return

To initiate a return, please contact us at +923402089679 before sending anything back. We'll guide you through the process and provide return instructions.

 

Power or prescription issues

If your glasses or contact lenses have a power or prescription issue, or you receive the wrong prescription, we're happy to offer a refund or exchange. Simply contact us at +923402089679 and share proof of the issue (such as a photo or your prescription details), and we'll take care of it.

 

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds will be issued to your original payment method.